Your business is ready for tech-off.
As your business’s Virtual Chief Tech Officer, I’ll design you a plane you’ll actually want to fly.
This is a 3-month+ strategic partnership to elevate your entire tech ecosystem. You’ve got things to do and a business to run. Focus on the vision, I’ll tech it from here.
“
Mikli is a magician. I just show up and try not to break things. She has made not just my business, but my whole life easier.”
VERICK WAYNE, CHIEF MARKETING OFFICER
Running an online business? That’s a lot of cardio.
You’re moving fast.
You’re constantly building and testing new ideas: an offer, a podcast, a mastermind. You have a summit coming up. You’re trying out a new launch strategy. You’re experimenting. You’re optimizing. This is visionary work, and it’s happening at breakneck speed.
You’re scaling your launches and bringing in new people. Every month is your highest revenue month. You’re doing really well —
But the tech? That’s breaking just as fast, too.
You’re trying to keep that personal touch, but — emails aren’t being sent. Or they are being sent… to the wrong people. The duct tape is peeling off, and now your new client is asking for a refund because all they got from you after making a $10k investment was radio silence.
Your team is scrambling trying to figure out what’s broken (“Who built this part?”), scrambling even more to try and fix it (“Where is this email coming from?”), and tripping over themselves with extra extra customer service just to keep your clients happy.
You’re a truly high-value, high-end investment — and you worry people won’t stick around long enough to know it.
Tech is the foundation of your online business. (Literally.)
Everything in your business is built on tech! It’s what you do your work on, and everything your audience interacts with. The experience your tech creates is an extension of you — and you’re all about the high-touch, red carpet, VIP treatment. You’ll settle for nothing less.
Your tech cannot be an afterthought.
But it’s a lot to think about.
And you already have a lot to think about.
You’re ready for someone to take over the tech side of your brain and business, so you can focus on being the CEO.
It’s time to bring on a
Chief Tech Officer
As your Virtual CTO, I’ll free you up to do what you do best by designing your tech strategy and training your team.
Your business is at a level where it’s not enough to hire just another VA, let her loose, and cross your fingers in the hopes they can learn on the fly.
You need someone who knows what they’re doing.
Who can look at the business you have, see the kind of business you want, and then strategize a way to fly you there.
Who understands your vision and molds your tech so it works specifically for you, your business, and your customers.
Who knows not just how your pieces fit together, but why they do.
Who understands your big ideas and can translate them into a map of automations.
You don’t have to think about tech anymore. I’ll tech over from here.
What’s a CTO?
As Virtual Chief Tech Officer, I’ll be shoulder-to-shoulder with you as your business’s strategic partner and head of your tech and automation department.
That means:
Being your second brain, figuring out all the tech things and making key decisions for you.
Looking at your business as a whole and finding opportunities to elevate, streamline, and scale.
Leveraging tech in creative ways to hit your big goals.
Designing better experiences for your clients and your team.
Prioritizing plans and projects (and reining you in if you go astray!) to keep the team on track.
And always, making sure you’re techin’ care of business.
“
Wow. A gift. Tech genius. Best choice ever. Working with Mikli allowed me to exhale. And she'll do the same for you.”
TRACY LITT, MINDSET COACH + TEDx SPEAKER + AUTHOR, THELITTFACTOR.COM
HOW IT WORKS
(Click the blue bits below to learn more!)
Having a CTO on your team means we can look at your business as a whole and make sure that your legacy is built on a solid foundation.
The engagement happens in 3-month commitments so we can accomplish a solid set of goals every quarter: whether that’s getting your backend running smoothly for your customers and for your team, or prepping your systems for back to back launches.
Our time together is completely tailored to your business and your goals, but
here’s an idea of what our first 3 months could look like 👇🏼
The
Big Picture
GOAL SETTING
During our first meeting, we’ll go over your big vision, goals, and ideas. Where is your business headed? What do you want to achieve in the next 3 months?
LAY OF THE LAND
After that, I’ll conduct an audit to get to know where we are now. I want to get to know your systems and how they —and you — work.
STRATEGY
Then I’ll design a game plan for the next few months, prioritizing the tech projects we’ll tackle to hit your goals and get you where you need to go,
PREP
I’ll prepare action items for your team so we can hit the ground running and get a head start on our projects.
Customer
Experience
What kind of experience do you want your customers to have? What can we do to make their every interaction with you smooth, seamless, and delightful?
This can look like:
OPTIMIZING YOUR ONBOARDING
Let’s roll out the red carpet for your new mastermind members so they immediately feel you’re the best investment they’ve ever made.
BUILDING IN SUPPORT
We can design ways to check in with your students and make sure all their questions are answered, that way nobody falls through the cracks, and everyone is — and feels — taken care of.
CREATING A VIP LIST
With a waitlist flow, you can launch to prospects who are engaged, excited, and ready to buy.
Team
Experience
Even though I'm here to leverage tech to create amazing experiences for your clients, students, and customers —
I want to leverage tech to create an amazing experience for you and your team, too.
That means making it easy to do the things that don't have to be hard.
This can look like:
STREAMLINING CLIENT DELIVERY
We’ll automate manual tasks that are taking up your team’s time, so a process that takes 17 steps can now only take 3.
NOTIFICATIONS FOR THE HUMAN THING
But sometimes things still need to be done manually, like evaluating applications or sending out gifts. We’ll make them easier to manage with automations that remind your team when it’s time to do the human thing.
Sounds like a plan?
Quick rundown. You get:
3 months carved out for you with the option to renew
Monthly strategy meetings
A completely tailored Tech and Automation Strategy for your business
High-end framework builds from my team
Action Items for your team
An at-a-glance Dashboard or Cheatsheet so you know exactly where everything is and how it works
Unlimited Voxer Access to myself and a dedicated member of my team throughout the month
Investment:
$3500/month, all-inclusive
“
Oh man. She has taken my ideas and is making them a reality. This is exceeding all expectations, and I’m starting to get ideas of what else we can do.
CHUCK ANERINO, PHOTOGRAPHER + TEACHER, ANERINOORIGINALS.COM + CLOSINGTHEGAP.US
Want to take a test drive?
See what working together is like with a one-month trial: the Tech Audit from Month 1.
Over a 3-day sprint, we’ll first get on a call. Then I’ll jump into your business, review everything you’ve got —
Things you might not notice are broken because you’re moving so fast
Areas for improvement
What you can start prepping for your upcoming projects and launches
— and give you my top recommendations.
You and your team will have a list of recommended projects to prioritize and things to do so you can hit your goals for the next quarter + instructions to keep everything humming.
Then you’ll have Voxer access to me and a dedicated team member over the next 30 days so we can answer any questions as you implement!
Where you focus your energy matters.
You need someone you can trust. Someone who knows what the tech they’re doing. Someone who can see your entire tech ecosystem, take the reins, know your next moves, figure shit out, and make things happen.
And you can focus your energy where it matters: being creative, running your business, innovating, (breathing) — and just plain doing what you’re good at.
Picture this.
Having an idea, getting on a quick meeting, and knowing it is handled without ever touching a thing.
Based on the kind of business you want to have and where you’re headed, I strategize a project plan and make decisions to get you there. Then a solid, seasoned tech team builds everything to spec, crafting a seamless high-end experience behind the scenes that works and feels like magic.
My team has a to-do list. Your team has a to-do list. And anytime you have questions or your VA needs guidance, you’ll direct Voxer support with us — without needing to be the sole point of contact.
Tech isn’t something you can wing anymore.
While you have an amazing team who are great at what they do, they aren’t tech specialists.
You can’t leave something so critical to someone who’s going to learn it on the fly. Your business is at a position where it can no longer be built on strung-together YouTube tutorials and crossed fingers.
Your business is ready for the next level, and jerry-rigging your system can’t take you to new heights.
Think: back to back launches. Taking in hundreds of new students. Booking premium clients who demand a premium service. High-touch red carpet treatment for your VIP clients.
Without: wondering how to string it together, worrying if something is going to break, crossing your fingers your customers don’t report a bug, and the general background thrum of low-grade tech-related anxiety.
Just: creating, scaling, and constantly evolving. As you do.
“
It’s so magical. I'm just like AAHH IT'S SO MUCH EASIER.”
LIANNA PUNCH, COPYWRITER, SNAPCOPY.CO + PUNCHLINECOPY.COM
“Techin’ care of business indeed.”
JAMES TURNER, COPYWRITER, SNAPCOPY.CO
Hey, I’m Mikli!
Your Chief Tech Officer.
Tech and Automation Strategist.
Tenured pun enthusiast.
Helping you tech care of business.
Your tech should fit you perfectly.
By that, I mean, it should hit the sweet spot between who you are, what your offers are, and who your customers are.
And no two business’s sweet spots are alike.
I’ve been in all the back-ends. From one-person shows, to nonprofits, to 6-to-8-figure, tens-of-thousands-of-students-and-community-members-strong empires. I’ve designed tech for million-dollar launches, to feels-like-it’s-in-person virtual conferences, to intensive programs for small groups.
They’ve all been different. But the one thing they have in common?
It’s a whole lot of moving pieces to juggle.
You need someone who can see the big picture. Someone who knows your tech inside out. How everything works. How you work. Where everything is. And how to leverage it creatively to create seamless, delightful, and and magical experiences for your clients and your team.
You need a Chief Tech Officer. And I would be honored to be yours.
“
If there’s one thing that makes online business owners cry, it’s tech. But I happen to know a freakin’ tech wizard who can dry your tears and make the back-end match those high-end client expectations.
MELANIE J SPARKS, CONVERSION COPYWRITER, MELANIEJSPARKS.COM
You might be wondering…
▼ I have a VA, and she’s quite techie. Why should I invest in a CTO?
First of all, your VA is an angel. I think I love them already. But a CTO is not another hired hand — I’m your second brain.
You come in with the big goals, and then I’m here to be the person to come up with the plan to reach them, create the checklist, and guide both our teams through the build. (My team will do the fiddly bits, then we’ll pass it on to your team to take it all the way.)
(I’ll also be the one to say no when we’re straying too far from our goals!)
This means that the efforts of your team won’t be wasted, they’ll be coordinated and strategic. Instead of throwing darts, you’re getting to where you need to be.
▼ Okay, but why a Recurring Intensive?
Reason #1: To protect your creative energy. You’re busy. You’ve got things to do! Our only-once-a-month-meetings allow you to focus your time and energy on the other aspects of your business that need your attention.
Reason #2: To keep us focused on the big goals. An anything-goes arrangement can, well, go anywhere. But this format forces us to stay focused on our game plan as we ruthlessly prioritize — and complete! — the projects that move you toward your goals.
▼ What if something comes up in the middle of the month?
That’s what Voxer access is for! In between our calls, throughout the month,
you + 1 team member
will have access to
me + 1 team member
on Voxer, a text/voice-messaging app. Text anytime, and my team and I will respond M-F during office hours. We’re here to answer your questions, guide your team as they implement, and brainstorm with you.
So if you have an idea for a new project mid-month, we’ll be able to add that to our agenda and talk about it during our next meeting!
▼ What’s working together going to be like? I want to make sure we’re a good fit.
So do I! A good fit is important to me, too, because this is a long-term engagement for both of us.
That’s why I’d like to invite you to send in an application. If I feel we could be a good fit, I’ll send you a link to book a call.
During the call, we can both speak candidly. It’s a chance to not just to see what’s possible for your business, but also to feel each other out and see if we vibe with one another!
▼ What’s the commitment?
The engagement is a minimum of 3 months, so we can accomplish a solid set of goals.
After that, we can of course keep working together with renewable quarterly contracts.
For this debut launch, you also have the option of booking a 1-Month Trial where we’ll do the Tech Audit.
It’s a more in-depth way to see what’s possible for your business and know if we work well together, and you’ll also have a clear tech plan to hit your goals for the next quarter.
▼ Can you build me something from scratch?
Building full systems from scratch isn’t included in this engagement, but that is another offer that we have and something we can do!
Should we decide that one month’s project is creating a customer journey for one of your offers from start to finish, we can schedule that in, and the investment for the build will be prorated by our monthly fee.
“
Holy shit thank god you’re doing this and not me. That looks AMAZING. I don’t even know howwww. Like howwww. Magic.
KATYA SARMIENTO, SYSTEMS WIZARD, REACHANDMAKEMILLIONS.COM
Let’s do this!
Are you ready to:
Get your brain, time, and energy back.
Tech and automations are a lot of moving pieces and figure-out-ness. I’ll take the tech off your plate and off your mind, so you can focus on doing what you do best.
Scale your impact.
The right tech allows you to scale your business without losing the personal touch and warmth that makes people fall in love with you. 30 customers? Sure! 100 customers? Yup. 1,000? 10,000? Yes and yes.
Have more fun.
Is this a business objective? Maybe not. But it should be! Tech and automations give you time back that you can use to innovate, create, or step back from your business and play.
Sounds exactly like what you need?
It’s time for liftoff.
Click here to start your application:
Nice Words
I’m working with the incredibly talented Mikli and she is killing it.
Oh man. She has taken my ideas and is making them a reality so that [my students] have a great user experience.
This is exceeding all expectations, and I’m starting to get ideas of what else we can do.
CHUCK ANERINO, PHOTOGRAPHER + TEACHER, ANERINOORIGINALS.COM + CLOSINGTHEGAP.US
Wow. A gift. Tech genius. Best choice ever.
These are the first things that come to mind when reflecting on the work my company has done with Mikli and her team.
We partnered together specifically for a huge automation project of making Mind Magic, my epic LIVE program, evergreen. That meant loads of emails, work flows, segments, system triggers, and endless automations. I knew this undertaking needed a tech master to get it done seamlessly and Mikli delivered.
Her support, knowledge, execution of this project were amazing. And she's so kind, funny, and warm.
The project was delivered flawlessly. Working with Mikli allowed me to exhale. And she'll do the same for you.
TRACY LITT, MINDSET COACH + TEDx SPEAKER + AUTHOR, THELITTFACTOR.COM
I knew she was good, but I didn't realize how good until I had this opportunity to work closely with her.
Not a lot of people can map out an extremely complicated automation and then build it out
with ZERO mistakes or errors.
KATYA SARMIENTO, SYSTEMS WIZARD, REACHANDMAKEMILLIONS.COM
I have now worked with her, and I am not kidding you, it is freaking remarkable.
I love the way she thinks.
REGINA ANAEJIONU, AUTHOR + TEACHER, PUBLISHYOURTHING.COM
Bless you. You are a genius and an angel. And an artist of be greatness.
How did I ever live without you?
… Not sure.
… But I don’t ever want to do that again.
VERICK WAYNE, CHIEF MARKETING OFFICER
I remember thinking,
'Can Mikli run my life and all my projects? She's so good!'
I know that's not possible but you really are so smart!
CHRISTINE HART, DATE COACH, HARTCOACHINGACADEMY.COM
I’m excited!!! As in. Super.
Not just for the summit and the discussions but for the entire human experience!!!
MA. INEZ FERIA, FOUNDER AND DIRECTOR, NOBOX.PH
If there's one thing that makes online business owners cry (besides mean FB ad comments)... it's TECH.
But I happen to know a freakin' tech wizard who can help, so, dry your tears
...and make the back-end match those high-end client expectations...
Mikli will strategize, design, and build your tech back-end to offer a better experience to your high-end clients.
MELANIE J SPARKS, CONVERSION COPYWRITER, MELANIEJSPARKS.COM
BLOWING OUR MINDS OUT HERE
HILLARY WEISS, CREATIVE DIRECTOR + POSITION COACH + STRATEGIST, HILLARYWEISS.cOM
Every month, we’ll have an intensive where —
You: create the vision.
We have a standing once-a-month meeting to talk about your big goals for that month.
I: draw up the blueprints
From there, I’ll design the tech and automation strategy to meet those goals — planned and prioritized to make sure we accomplish what we need to for the month.
My team: builds the scaffolding
Over the next 2 days, my team will put together the main structure for the tech and automations you need for the month.
Your team: takes it home
I’ll give your team a list of action items to finish setting everything up (e.g. uploading emails), and maintain the tech for the rest of the month.
You’ll also get a cheatsheet or dashboard so you and your know exactly where everything is.
And we: do it again next month.
Between sessions, you and one team member will have access to us via Voxer, for any questions, troubleshooting, and brainstorming!